Name: Cut Round
SKU: 10013
Availability: InStock

Slide 2: Return and Exchange Policy – Overview

Title: Return and Exchange Policy
Key Points:

Easy returns within 14 days of delivery.
Items must be in original condition: unused, unwashed, and with tags.
Sale items are exchange-only, not returnable.

Slide 3: Conditions for Returns and Exchanges

Title: Conditions for Return and Exchange
Key Points:

Product must be in original packaging.
Return/exchange only if all labels and accessories are intact.
Exclusions: Personalized, innerwear, or final sale items.

Slide 4: Return/Exchange Process

Title: How to Return or Exchange
Steps:

Contact customer service: +201220711542 or email.
Receive a return label or schedule a pickup.
Upon inspection, process refund or exchange.

Slide 5: Refund Policy

Title: Refund Processing
Key Points:

Refund initiated within 7 business days after inspection.
Refund issued to the original payment method.
Shipping fees are non-refundable .
Shipping cost being double of cost of shipping in return case
In Exchange case the shipping cost being one and half

Slide 6: Shipping Policy – Overview

Title: Shipping Policy
Key Points:

Standard shipping: 5-7 business days.
Express shipping: 2-3 business days.
Free shipping on orders above 1500 amount.

Slide 7: Shipping Details

Title: Shipping Information
Key Points:

Track your order with the tracking number provided via SMS or email.
International shipping available to select countries.
Shipping cost depends on destination and weight.

Slide 8: Cash on Delivery (COD)

Title: Cash on Delivery Service
Key Points:

Pay upon delivery of the product.
COD available in select areas.
Additional COD fee may apply (if any).

Slide 9: Handling Out of Stock Orders

Title: Order Not Available?
Key Points:

Immediate notification of out-of-stock items.
Option to backorder, cancel, or substitute with similar items.
Full refund for unavailable products.

Slide 10: Summary

Title: Summary of Policies
Key Points:

Clear return, exchange, and refund processes.
Fast, reliable shipping with tracking.
Convenient Cash on Delivery option.

Slide 11: Customer Support

Title: Contact Us
Key Points:

Phone: +201220711542

At Thermoegypt, we want you to be completely satisfied with your purchases. If you’re not fully satisfied, we’re here to help with easy returns and exchanges.

1. Eligibility for Returns

Items must be returned within 14 days of purchase, unless there are manufacturing defects.
In case of manufacturing defects, products can be returned or exchanged within 30 days of purchase.
Products must be unused, unwashed, and in their original condition with tags attached.
Sale items are final sale and cannot be returned or exchanged.

2. How to Initiate a Return

To start a return, please contact our customer service at +201220711542 with your order number.
Once your return request is approved, you will receive a return shipping label via email.
Return shipping is one an half in case you are requested order without any confusion . For subsequent returns, a shipping fee may apply.

3. Exchange Process

Products can be exchanged by contacting customer service at +201220711542 or visiting our store.
We offer exchanges for different sizes, colors, or styles.
If the item you wish to exchange is unavailable, you can opt for store credit or a refund.

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the status.
Refunds will be processed to your original method of payment within 7-10 business days after approval.

5. Non-Returnable Items

Items without tags or not in original condition.
Custom or personalized items.
Gift cards and special promotions.

6. Faulty or Incorrect Items

If you received a damaged or incorrect item, please notify us immediately, and we will correct it at no additional cost.

7. Contact Us

If you have any questions or concerns about our returns and exchange policy, please reach out to us at +201220711542.

“We offer two levels to meet your needs:

High Heating Level: Retains heat from 10 to -20 degrees Celsius, available in the colors: Dark Gray, Medium Gray, Light Gray, Beige, and Jeans.
Moderate Heating Level: Retains body heat up to 5 degrees Celsius, available in the colors: Black, Off White, Navy Blue, and Rose.

All are designed in a thin slim fit, available at the same price for all models and sizes.”

“Available in two levels to suit your needs:

High Warmth Level: Keeps you warm from 10°C down to -20°C, available in colors: Dark Gray, Medium Gray, Light Gray, Beige, and Jeans.

Moderate Warmth Level: Maintains body warmth up to 5°C, available in colors: Black, White, Off-White, Navy, and Rose.

All designs are thin, slim fit, offered at the same price, and available in all styles and sizes.”

Description

DETAILS

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CARE INSTRUCTIONS

We don?t like to label, but this one comes in handy. Follow the instructions on the label before you wash this product or give it to your mom – she knows how to do it.

Composition: 69% polyester, 24% viscose, 5% wool, 2% elastane.

SMK08725-9dfb10836c65adb5492479703c192141

SMK08779-8a6f182f16af43f00d02c3e5f93e9632

SIZE & FIT

Model?s height: 121 cm / 3?9?
Model is wearing: Size S
Regular fit ? true to size
V-neck neckline

HAPPY KIDS

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Additional information

size	Small, Medium, Large, Extra Large, 2XL, 3XL
Color	beige, black, dark blue, dark gray, jeans, light gray, med gray, off white, white

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Cut Round

Slide 2: Return and Exchange Policy – Overview