Slide 2: Return and Exchange Policy – Overview
Title: Return and Exchange Policy
Key Points:
- Easy returns within 14 days of delivery.
- Items must be in original condition: unused, unwashed, and with tags.
- Sale items are exchange-only, not returnable.
Slide 3: Conditions for Returns and Exchanges
Title: Conditions for Return and Exchange
Key Points:
- Product must be in original packaging.
- Return/exchange only if all labels and accessories are intact.
- Exclusions: Personalized, innerwear, or final sale items.
Slide 4: Return/Exchange Process
Title: How to Return or Exchange
Steps:
- Contact customer service: +201220711542 or email.
- Receive a return label or schedule a pickup.
- Upon inspection, process refund or exchange.
Slide 5: Refund Policy
Title: Refund Processing
Key Points:
- Refund initiated within 7 business days after inspection.
- Refund issued to the original payment method.
- Shipping fees are non-refundable .
- Shipping cost being double of cost of shipping in return case
- In Exchange case the shipping cost being one and half
Slide 6: Shipping Policy – Overview
Title: Shipping Policy
Key Points:
- Standard shipping: 5-7 business days.
- Express shipping: 2-3 business days.
- Free shipping on orders above 1500 amount.
- Shipment not allowance for checking
Slide 7: Shipping Details
Title: Shipping Information
Key Points:
- Track your order with the tracking number provided via SMS or email.
- International shipping available to select countries.
- Shipping cost depends on destination and weight.
Slide 8: Cash on Delivery (COD)
Title: Cash on Delivery Service
Key Points:
- Pay upon delivery of the product.
- COD available in select areas.
- Additional COD fee may apply (if any).
Slide 9: Handling Out of Stock Orders
Title: Order Not Available?
Key Points:
- Immediate notification of out-of-stock items.
- Option to backorder, cancel, or substitute with similar items.
- Full refund for unavailable products.
Slide 10: Summary
Title: Summary of Policies
Key Points:
- Clear return, exchange, and refund processes.
- Fast, reliable shipping with tracking.
- Convenient Cash on Delivery option.
Slide 11: Customer Support
Title: Contact Us
Key Points:
- Phone: +201220711542
